ACCESSIBILITY STATEMENT

ODMS Retail Accessibility Statement: Our Commitment to Inclusive Digital Experiences

 

At ODMS Retail, we are deeply committed to ensuring digital accessibility for everyone. We believe that all individuals, regardless of ability, should have full and equal access to our website, products, and services. Our goal is to provide an inclusive and seamless experience for all our users, reflecting our dedication to diversity and equal opportunity.

 

1. Our Commitment: Building an Inclusive Digital Environment

 

This Accessibility Statement outlines the measures we are actively taking and the ongoing efforts we are making to ensure our digital platforms are accessible. We recognize that accessibility is an ongoing journey, not a destination, and we are continually working to improve the user experience for everyone.

 

• Policy Integration: Accessibility considerations are integrated into our core business processes, from design and development to content creation and maintenance.

• Leadership Buy-in: Our leadership team fully supports and champions our accessibility initiatives, ensuring that resources are allocated and accessibility remains a priority.

• Continuous Improvement: We are dedicated to a continuous improvement model, regularly reviewing and updating our accessibility practices to meet evolving standards and user needs.

 

2. Accessibility Standards: Adhering to Global Best Practices

 

To achieve our accessibility goals, ODMS Retail strives to conform to globally recognized accessibility standards and guidelines.

 

• WCAG 2.1 AA: We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as our primary benchmark. These guidelines, published by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium (W3C), provide a comprehensive set of recommendations for making web content more accessible.

• Applicable Laws: We also adhere to all applicable national and international accessibility laws and regulations, such as the Americans with Disabilities Act (ADA) in the United States and the European Accessibility Act, where relevant to our operations.

 

3. Accessibility Features and Measures: Enhancing User Experience

 

We have implemented and continue to implement various features and measures to make our website and services more accessible:

 

• Perceivable:

  • Text Alternatives: Providing text alternatives for all non-text content, such as image alt-text, to ensure users of screen readers can understand the visual content.

  • Captions and Transcripts: Offering captions for all pre-recorded audio and video content, and providing transcripts where appropriate, to support users who are deaf or hard of hearing.

  • Adaptable Content: Ensuring content can be presented in different ways (e.g., simplified layout) without losing information or structure.

  • Color Contrast: Maintaining sufficient color contrast ratios to ensure readability for users with low vision or color blindness.

  • Resizable Text: Enabling users to resize text up to 200% without loss of content or functionality.

• Operable:

  • Keyboard Navigation: Ensuring all functionalities are operable via keyboard alone, without requiring a mouse, to assist users with motor disabilities.

  • Clear Focus Indicators: Providing clear and visible focus indicators to help keyboard users track their position on the page.

  • Skip Navigation: Including "skip to main content" links to allow users to bypass repetitive navigation elements.

  • Consistent Navigation: Maintaining consistent and intuitive navigation across our website for ease of use.

  • Time Limits: Providing users with sufficient time to read and use content, with options to extend or turn off time limits where applicable.

• Understandable:

  • Readable Text: Using clear, concise language and appropriate font choices to enhance readability.

  • Predictable Functionality: Designing interfaces that behave in a consistent and predictable manner.

  • Input Assistance: Providing clear labels and instructions for form fields, and offering error identification and suggestions for correction.

• Robust:

  • Compatibility: Striving for maximum compatibility with current and future user agents, including assistive technologies.

  • Semantic Markup: Utilizing proper semantic HTML to convey meaning and structure to assistive technologies.

 

4. Areas for Ongoing Improvement: Our Journey Continues

 

While we are continuously working to improve the accessibility of our digital platforms, we acknowledge that some areas may still be undergoing enhancements. We are committed to:

 

• Regular Audits: Conducting periodic internal and external accessibility audits and evaluations to identify and address potential barriers.

• User Feedback: Actively soliciting and incorporating feedback from users with disabilities to guide our improvement efforts.

• Employee Training: Providing ongoing training to our content creators, designers, and developers on accessibility best practices and the use of accessibility tools.

• Third-Party Content: Working with our third-party content providers and partners to encourage and ensure their content and integrations are also accessible.

 

5. Feedback Mechanism: Your Voice Matters

 

Your feedback is invaluable to us in our ongoing efforts to improve accessibility. If you encounter any accessibility barriers on our website or services, or if you have suggestions on how we can enhance our accessibility, please do not hesitate to contact us. We take all feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies.

 

Contact Us:

 

Please contact our dedicated accessibility support team:

 

• Email: accessibility@odmsl.com

• Phone: 213-952-9099

• Mailing Address:
  ODMS Retail
  5062 Lankershim Blvd, North Hollywood CA 91601

 

When contacting us, please provide as much detail as possible, including:

 

• The specific web page or section where you encountered an accessibility issue.

• A description of the issue you experienced.

• The type of assistive technology you were using (e.g., screen reader, speech-to-text software) and browser you were using.

 

We will endeavor to respond to your feedback within a reasonable timeframe and provide assistance.

 

6. Formal Complaints:

 

If you are not satisfied with our response to your accessibility concerns, you may escalate the issue by contacting [specific internal department or external regulatory body, if applicable, "our Chief Compliance Officer" or "the appropriate regulatory authority in your jurisdiction"].

 

7. Date of Statement:

 

This Accessibility Statement was last updated on October 24, 2025. We will review and update this statement periodically to reflect our ongoing commitment and any changes in our accessibility practices.